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#Canon pixma mp990 magenta ink tank cli 221m chip manual#
#Canon pixma mp990 magenta ink tank cli 221m chip free#

Please visit our PRINTER COMPATIBILITY page in order to determine what cartridge you need for your machine. If ONE of these TWO criteria do NOT match, you have most likely received the incorrect cartridge for your printer. If you have attempted both of these procedures and you encounter the same error, there is most likely an electrical problem with the cartridge, and you should return the cartridge to the place of purchase.Ĭonfirm that the cartridge pictured matches the cartridge you have in your hand or installed in your machine.Ĭonfirm that the printer you are using is listed in the printer compatibility table as a suitable printer for the cartridge you are trying to install.

Restart the printer and your computer, and attempt your print again.

Unplug your printer and leave your machines off for 2 minutes.

This can be done by turning off your computer and your printer with the cartridges installed.

If the problem persists after returning the cartridge to its cradle, you will want to reset your printer. Close the lid, and any flashing lights should be gone. You should now see a solid red light in front of that cartridge. Once this is complete, replace the cartridge in the cradle. Gently wipe the chip with the cloth, again removing any type of obstruction or debris.

#Canon pixma mp990 magenta ink tank cli 221m chip free#

Or, you may use any type of lint free cloth such as a coffee filter.

Gently brush the chip with the eraser to remove any potential obstruction or debris.

To clean the chip you may use a pencil eraser.

If the chip is in place, you may need to clean it from any type of obstruction or debris as this may be the cause of the error. If the chip is missing, you should return the cartridge to its place of purchase. If the cartridge is still not being recognized, remove the cartridge from its cradle again.Ĭonfirm that there is a chip intact and in the correct location. Reinstall the cartridge, and you should hear it "click" into place.

Gently push out on the tab on the front of the cartridge.

When you open the printer lid, you will see that the cartridge that is not being recognized does not have a red light in front of it.

Begin by removing the cartridge that is causing the error from its cradle.

If you encounter an error message stating that a cartridge is missing, damaged or cannot be recognized, please attempt the following procedures as possible solutions to correct the problem. If these steps do not allow the printer to align the cartridge(s), you will need to return the cartridge(s) to the place of purchase. If you are not able to perform a cleaning cycle or if the alignment fails even after performing a cleaning cycle, please ensure that the scanner glass is clean and free from fingerprints or debris (this applies to certain models only).

#Canon pixma mp990 magenta ink tank cli 221m chip manual#

Every printer is different so please consult your printer’s user manual for instructions on performing a cleaning cycle on your printer. If the error continues, it may be necessary to perform a cleaning cycle to improve the quality of the print and allow the alignment process to be completed.

Reinstall your cartridge into the printer (making sure it clicks into place), and attempt the alignment process again. Please also gently pull the tab on the front of the cartridge to help the cartridge fit into the printer properly. Using a lint free cloth (such as a coffee filter), gently wipe the chip to remove any obstruction or debris. Ensure that the chip is in place and if so, you will want to clean it from any obstruction or debris as this may be preventing the alignment from completing. Remove the cartridge from your printer and locate the chip. If you receive an error message stating that the “alignment failed” or that the ”alignment could not be completed”, this may indicate that the printer is not properly recognizing the cartridge.